Stationary retail is coming increasingly under pressure. Smartphones and tablets are moving purchase of goods and information acquisition increasingly to the internet. On the other hand, e-commerce accommodates the growing demand with on-line shops that are daily growing in number. Retail is being forced to reposition itself.
Combine your strengths, such as confidence in advice given locally, the real-life shopping experience, direct contact with customers, and the immediate availability of goods, with the new technological capabilities. Optimize your customers’ shopping experience in a sustainable manner with intelligent solutions involving all aspects of POS, Omni-Channel, Customer Intelligence, and Customer Analytics.
Offer your customers a unique shopping experience with individualized customer apps and increase long-term customer loyalty.
Discover the many fascinating options beacons provide not only to make customer approach more attractive, but also to organize employee work more efficiently.
Gather conclusive information about customer behavior with Retail Analytics and exert decisive influence over the Customer Journey.
Use CANCOM’s Mobile Consulting to give your staff the capability of accessing important product information such as inventory or current prices at a glance and thus effectively shape customer service.
Always and everywhere – use CANCOM Remote Expert to connect your customers with product specialists, using video conferencing, for instance, in order to handle individual customer problems and questions at any time or place, thus optimizing customer service in a sustainable manner.
Use Digital Signage to transform your salesroom into an irresistible customer magnet by offering your customers a fascinating shopping experience.